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Originally Posted by LvE
I have a Kobo Clara HD, and I have some annoying issues with it.
Sometimes when I swipe to flip to the next page, it jumps back a random number of pages. Very inconvenient.
I contacted with Kobo support, and they offered to replace the physical unit. This would imply that it is a hardware issue and not software, What do you think? should I go for it?
i mean to ask if there are any other Clara HD-owners that don't have this problem?
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Yes. They must have a reason to think this is a hardware defect, or they wouldn't be offering to replace it.
For the record, there have been firmware issues in the past that caused problems like this, but, not for a long time. And going back a page accidentally can happen with a bad tap that gets seen as a swipe, but, it should only be one page.
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Another issue is that changing font sometimes doesn't work, mainly with books made with Calibre, not so with books I bought a store like Kobo and others.
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That usually means that there is something hardcoded in the book that the reader cannot override. It is usually a sign of a badly constructed book. Exactly what cannot be overridden is different for epubs and kepubs