Thread: Paperwhite 5th generation firmware stuck
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Old 12-21-2019, 10:42 AM   #18
j.p.s
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Join Date: Apr 2011
Device: pb360
Quote:
Originally Posted by imaddicted2u View Post
I found a thread on this forum which seemed non-destructive to try.
It entails creating and dropping an empty file named DO_FACTORY_RESTORE in the root of the paperwhite through the USB port. Then safely eject the device from the PC and then restart by holding the power button.
I tried this and it did go through a long process, restarted a few times, but the firmware version is still at 5.4.4.2. I thought the factory restore would reset the firmware back to whatever the factory original firmware was. Does anyone have any experience with this? Should the firmware have reverted to factory original or is it just the same as a reset done from the menu?
No copy of the original firmware is kept on the device.

In amazon kindle land, "factory reset" and "factory restore" mean wiping of all user data and reversion of all configuration settings to default.

Maybe the emmc is going bad but is not far enough gone for that to be clear.
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