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Thanks,
The WiFi here is good. However I have manually downloaded the update file and tried to force the install, same result. Did that with Amazon on the phone years ago when the update first failed, they couldn't figure out why.
I tried to roll back to previous versions but it didn't take those either.
The mandatory update was likely missed, that may be why it can't login anymore. Although it still downloads and attempts to install the 5.6.1.1 update.
I believe I have a serial port adapter kicking around here somewhere. I just found this excellent forum a couple of days ago and haven't had a chance to have a good look around. I'll do some more research and see what I can learn about tinkering with this old paperwhite. Worst thing I can do it make it a paperweight...lol
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