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Old 12-19-2019, 09:20 AM   #5
imaddicted2u
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imaddicted2u began at the beginning.
 
Posts: 13
Karma: 10
Join Date: Dec 2019
Device: Kindle Paperwhite 5th
Quote:
Originally Posted by JSWolf View Post
Call Amazon and tell them of your problem. See what they are prepared to do.
Thanks, did that after it first happened. They offered a small discount on a replacement at the time. It still connected and downloaded at the time. So didn't take them up on it.
It downloads 5.6.1.1 over WiFi and reboots every time it sleeps to try to install the update, it does this over and over. I've tried to download the update and install via USB as well, makes no difference.
Now though, it won't connect. I think it's because it's stuck on 5.4.4.2.
I was hoping someone might know a trick to force the update to install.
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