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As tomsen alluded to, the key point is whether your account still thinks that you have special offers.
There may be some bug in the current firmware blocking offers on your device. But they will probably return when that bug is addressed. However if the option to remove offers is gone from your account that suggests that Amazon may have removed them from your account permanently.
Usually you pay about $20 to have Amazon remove special offers although Amazon has been known to sometimes remove offers as a courtesy if you contact Customer Service.
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