Quote:
Originally Posted by shalym
Also, since you aren't willing to take into account my experience, or that of Atunah, why in the world should we be willing to take into account the experiences of these mythical people who are having the same issue as you. Maybe you could link to some of these accounts of people having the same problems viewing collections?
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I certainly found them a flaming nightmare when I populated my new Oasis 3. I could at least see alll of them, but that's not really enough.
Downloading the collections didn't download their content (though it was supposed to), so I had to do tiresome item-by-item downloading (downloading from the manageyourkindle page downloaded 32 items or so and then refused to download the rest: even though it claimed they'd come down, they hadn't).
Many of the collections hadn't picked up additions and/or deletions, so their contents were very different from any of the already-populated Kindles.
Many items that appeared in particular collections could not be removed, because if you went into the add/remove collections screen for those items, they claimed not to be in that collection (and adding them, then removing them, didn't help). Some items were similarly not present in collections even though they were meant to be, and adding them was impossible... the only way to fix this for any given collection was to delete the entire collection, recreate it, and repopulate it, and when I did that half my Kindles never picked it up and now apparently their collections of the same name are wholly disconnected from the cloud collections and changes to them do not propagate to Amazon at all. Deleting the collection of that name from all the Kindles and the cloud doesn't help: the name is apparently poisoned and new collections of that name appear on the cloud view of the kindle you create it on, but never propagate up to the actual cloud as viewed from manageyourkindle nor to any of the other Kindles.
(Not that I trust manageyourkindle either, given that it claims that most of my collections are entirely empty -- they're not -- or shows titles whose names are a pile of buffer-overrun-like binary gibberish.)
To me the whole cloud collection thing feels like Amazon never tested it at all. It's *terrible*. So many bugs it's almost wholly unusable for its intended purpose.
I talked to Amazon CS about this and they were utterly useless: all they could suggest was deleting and recreating my entire account. They couldn't tell me if this would lose me all the books I bought (what do *you* think? of course it would), so I decided not to do anything and just pretend that the entire cloud collections software rubbish heap doesn't exist.