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The "no fines" policy is madness; I don't think it's the case in the UK (though I haven't used a library for years).
I do, however, remember that about twenty years ago my then local library declared a week's amnesty for overdue books. This allowed me to return a book which was about a year overdue without fear of the massive fine.
Anyone read "Computers Don't Argue,"? This discussion is reminding me of that.
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