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Companies strive to make money. Of course. In a competitive environment, a company who makes decisions in favor of their profit AND in disfavor of their customers....is going to find themselves competing against companies making the choice to make a little less per unit while pleasing the customer.
Apple’s entire strategy is built upon providing a superior overall experience enabling Apple to command and maintain higher margins.
But...Apple is only about 15% of smartphone sales and 20% of the install base. There are hundreds and hundreds of companies making smartphones. Surely SOME of them make different choices about user replaceable batteries. And if not....there’s probably a good set of reasons for the choice.
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