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its a strange issue. i am 99% certain that the google store version worked on the 2017 model ( which I have sold)
but I replicated your result. I checked play store for netflix and nothing was found, then I checked under my apps. normally I would see it twice there - the android TV version for my shield TV and the tablet version, but I only saw one & it said incompatible.
usually , when an app is on both stores, I go with the google version as that is often newer e.g. I opt for google for BBC news, CNN... then ignore amazon nags to update them.
and for paid apps I prefer to buy from google, and not bother adding the amazon store to any non amazon devices
For a long time, the amazon store ebay app would not even work - it told you to install a mandatory security update and sent you to the google store to get it,. so on an old Kindle fire, with no google store, that was totally borked - for months.
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