Quote:
Originally Posted by OtinG
But then the order showed up in my Amazon account with a big letter “R” following it. I’m going to call them tomorrow and see if that means “refurbished” and I think it does. I’m not accepting a refurbished unit for a 5 day old defective brand new unit.
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I wish I saw this earlier since I went through the same thing and could tell you.
I bought the Oasis 3 on Black Friday. It arrived with two horizontal lines across the screen just like your vertical line. I had it replaced.
I also jumped to the same conclusion that you did with the replacement and spoke to CS.
It turns out that "R" stands for replacement which doesn't come with the original packaging. It is new and stands for refurbished. My replacement was free from any screen defects and was clearly new as well.