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Amazon received the 2 first gen Dots I sent in. Both had been used the very DAY they were returned. For one I got my $5 but for the other they docked $3 and said it didn't work. I went nuts! I was furious. I was polite, and I got my $3 back. I am very angry that they said it didn't work. Did they play baseball with it? I'll never choose the option to accept what they give again, that's for sure. Also the email claimed I could get 25% off a new echo device. Wrong. They shouldn't send out that type of generic email. I recently used the 25% off as a result of a different trade in so I didn't qualify for another. (It was for the other Dot).(I wonder when that will reset?) I would use it if I could and get another Dot or another Show 5.
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