Quote:
Originally Posted by stumped
charge uses a pair of pins in the connection,. " see me" and transfer data uses different pins. so it is logical that one may work and the other not if the relevant pins are not engaging properly
I doubt that Amazon have changed the industry standard of what pins do what, so any cable should work. but mechanical issues are sadly common, part of the moulding is too short, or too long , or the cable is loose in the socket....
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It doesn't make logical sense, I know. These other cords charge and connect my other things to the Home PC fine to be opened and have file trasnfers, including MP3 player, phones and external harddrive. It's only the Kindles I run into issues with, and not on every computer. My simple work computer opens the kindle no matter which cord I use, but not my home one. Such fun
And I have to say it's not just me. When I kept not getting my Kindles to connect I found a thread online through searching for troubleshooting where others like me said they couldn't figure it out either but had to get the USB cord the Kindle came with to get it to finally connect - weird, but that's what solved my issue too after their suggestion. I have no idea now which thread/forum it was since it's been a few months.