MobileRead Forums - View Single Post - Kobo N647 Not Recognised by Any PC & Unable to Use Wifi

davidfor · 11-30-2019, 09:08 PM

All that probably means that the USB port on the device is damaged in a such a way that the power connects but the data lines aren't. There is a chance that it is a software problem on the device. If that is the case, then doing a factory reset might fix it, or restoring an image to the internal SD card could. I probably woudn't jump into doing the factory reset as if it doesn't fix the connection to the PC problem, you won't be able to do the setup and use it at all. You could take an image of the internal card first and then try the factory reset.

As to the external SD card not being recognised, what size did you try? These were built at a time when a 2GB micro SD card was big. They should work with a 4GB or 8GB card, but, I wouldn't be sure about a 16GB card. And larger cards are very unlikely to work. The card also needs to be formatted as FAT32.

Note: I answered in the thread you posted in before noticing this. It would be more sensible for this to be a separate thread. If you post in the wrong place, ask a mod to move the post.

11-30-2019, 09:08 PM	#2
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	All that probably means that the USB port on the device is damaged in a such a way that the power connects but the data lines aren't. There is a chance that it is a software problem on the device. If that is the case, then doing a factory reset might fix it, or restoring an image to the internal SD card could. I probably woudn't jump into doing the factory reset as if it doesn't fix the connection to the PC problem, you won't be able to do the setup and use it at all. You could take an image of the internal card first and then try the factory reset. As to the external SD card not being recognised, what size did you try? These were built at a time when a 2GB micro SD card was big. They should work with a 4GB or 8GB card, but, I wouldn't be sure about a 16GB card. And larger cards are very unlikely to work. The card also needs to be formatted as FAT32. Note: I answered in the thread you posted in before noticing this. It would be more sensible for this to be a separate thread. If you post in the wrong place, ask a mod to move the post.