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Old 11-30-2019, 06:28 PM   #25
jesstamau
Junior Member
jesstamau began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Nov 2019
Location: Sydney
Device: Kobo
Kobo N647 Not Recognised by Computer & Can't Logon onto Online Store

Good Morning All,

I bought a Kobo N647 2nd hand yesterday but I'm unable to get it recognised by my computer when connected with the USB cable. I've tried using different USB cables and also gone into deleting the drivers by using Windows button + R under devmgm.msc I also tried using different computers but still unable to get it connected to the computer. The device keeps saying that it's charging.

Also I bought a SD card to expand its memory but the device was unable to read the SD card. I tried using WiFi to log onto the online store but the device gives an error message saying there was a network problem.

I know this is an old device and it's no longer supported by the manufacturer but this device I bought yesterday is in new condition. I would very much like to resurrect it as I hate E-waste. I would go and buy a new one if I have to but I just want to see whether anybody has any solutions on this forum before I go ahead to do so.

Many thanks in advance for your assistance & I look forward to anyone who has a solution to assist.

Jess
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