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Old 11-28-2019, 08:26 PM   #10
shalym
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Posts: 3,058
Karma: 54671821
Join Date: Feb 2012
Location: New England
Device: PW 1, 2, 3, Voyage, Oasis 2 & 3, Fires, Aura HD, iPad
Quote:
Originally Posted by BookCat View Post
Regardless of your return window, get in touch with Amazon Customer Support, using their 'Chat' option. If the person you first chat with isn't helpful, ask to chat with a technical advisor.

Although the Kindle is no longer under guarantee, it should still do the job you bought it for and should last for longer than a year. Your statutory rights take precedence over Amazon's returns policy.
Actually, while that may be true where you live, it definitely isn't true everywhere.

Shari
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