Quote:
Originally Posted by issybird
I'm grateful for earlier posts, which gave me a heads up that there might be a problem. I was, however, charged the $6.95, so I'm still hopeful if not confident.
Mini rant: I've never understood the raves about Amazon's CS. I've never found them any better than any other retailer and with this kind of shady practice, they're significantly worse.
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Just got off the phone after two calls. I got disconnected on the first one. They said it was a system glitch and that my getting the email was a mistake. They offered me $7.49/mo x 3mo, but no $15 Amz credit. I rejected the offer.
I wonder how many calls they got concerning this issue and if it was worth the bad publicity not to honor their mistake.
Santa needs to put a lump of coal in Audible's stocking this year
