Thread: Kindle Paperwhite not connecting to Desktop
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Old 11-26-2019, 05:42 PM   #2
BookCat
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Posts: 2,911
Karma: 21115458
Join Date: Dec 2008
Location: Birmingham UK
Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2
Is this a new Paperwhite? Did you buy it from Amazon? If so, get in touch with their customer service. If it's one which has previously worked fine, have you changed anything, for example bought a new computer?

More information needed.
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