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Old 11-26-2019, 10:28 AM   #3
Edding
Junior Member
Edding began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Nov 2019
Device: Kindle (7th Generation)
Quote:
Originally Posted by pdurrant View Post
You need to find the Reset to Factory Defaults option. That will erase all your documents and settings.

From the Amazon web site:
1. From Home, select Menu, and then select Settings.
2. Select the Menu again, and then select Reset to Factory Defaults.
As I said in my post I have already done that, many times, and also holding the button for 40s. It does restart with both solutions, but nothing is erased.
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