Quote:
Originally Posted by pdurrant
You need to find the Reset to Factory Defaults option. That will erase all your documents and settings.
From the Amazon web site:
1. From Home, select Menu, and then select Settings.
2. Select the Menu again, and then select Reset to Factory Defaults.
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As I said in my post I have already done that, many times, and also holding the button for 40s. It does restart with both solutions, but nothing is erased.