Quote:
Originally Posted by tubemonkey
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When I took advantage of this offer last night, I didn't get the $10 bonus so I had to call CS. They didn't know much about it. After a bit, they credited the $10 bonus to my GC balance by giving me a refund from a prior purchase. They said that was the only way they could give me the bonus. They noted my call so they'd know what to do if someone else had the same problem I did.
That's messed up. Again, Amazon isn't prepared to honor their promos without having to deal with CS each time you attempt to redeem one
BTW, they interpret "Applicable on first reload only" to mean when you first started using Amz GCs. They scanned my entire Amz GC history to see if I had ever reloaded my balance and I hadn't. I had a different interpretation and was prepared to argue the point. To me, "Applicable on first reload only" means you're only allowed to reload your card once during this promo to take advantage of the $10 bonus vs reloading your card multiple times to get multiple bonuses.
As always -- YMMV
