Quote:
Originally Posted by Question Mark
Well, I now have a DHL tracking number. However, it only shows that the shipping information has been received and that the item will be shipping from Hong Kong.
I take that to mean that DHL does not yet currently have the package. That then means that the package is unlikely to arrive before November 19 when my Buyer Protection expires.
I have applied for an extension of the Buyer Protection. Hopefully, they will grant it. Otherwise I may have to open up a dispute. We shall see...
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Are 60 days not enough to cover the shipping duration?
In their conditions they specify that a 15 period of right to return the product and ask for refund starts upon delivery of the product.
Or did I misunderstand something?
Thanks for your feedback.
In my case, the seller hasn't shipped yet , nor has he replied to my messages... I ordered almost 3 weeks ago now...