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Old 11-18-2019, 06:57 AM   #1
dedfrog
Junior Member
dedfrog began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Nov 2019
Device: Fire HD 8 (7th Generation)
Fire HD 8 not recognised

Hi. Thank you for a great program. I'm gutted that it has stopped working on my tablet.

When I attach my Fire HD 8 the Job gets stuck on 'Get list of books on device' for a few minutes, and then says 'Error communicating with device'.

- I have uninstalled and reinstalled Calibre a few times
- I have tried various USB cables and ports
- I have restarted the laptop and tablet numerous times
- I have deleted the driveinfo.calibre and metadata.calibre files numerous times and restarted both etc

I have also

- Checked Preferences->Plugins->Device Interface plugin
- Tried Preferences->Miscellaneous and click debug device detection - it seemed to freeze

The problem actually started when I updated to 4.3 yesterday. But I have tried reinstalling the older version and it no longer works either.

I have also tried connecting wirelessly but that option does not work for me either.

By the way: My tablet seemed to get an update this week. Perhaps that is the reason some ppl are having issues. (See this link https://www.reddit.com/r/kindlefire/...ed_themselves/)

Error message:

calibre, version 4.3.0
ERROR: Error: Error communicating with device

Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 90, in run
File "site-packages\calibre\gui2\device.py", line 513, in _books
File "site-packages\calibre\devices\mtp\driver.py", line 217, in books
File "site-packages\calibre\devices\mtp\driver.py", line 189, in get_driveinfo
File "site-packages\calibre\devices\mtp\driver.py", line 179, in _update_drive_info
File "site-packages\calibre\devices\mtp\driver.py", line 150, in put_calibre_file
File "site-packages\calibre\devices\mtp\windows\driver.py", line 36, in check_thread
File "site-packages\calibre\devices\mtp\windows\driver.py", line 440, in put_file
WPDError: Cannot write to file: hr=2147500037 facility=0 error_code=16389 description: Unspecified error
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