FWIW, I've never had a problem with Kobo Price Match once I've sent them a screenshot, making it at most a two-step process, and more often a one-step process, but everyone's MMV.
Would I trust the process with a $100 textbook? Probably not, but I've successfully matched some books that were in the $10 to $20 range, which is a lot for me.
Since I use both the Kobo and Kindle apps on my phone, which is my main reader, that does help me minimize hassle somewhat.
Quote:
Originally Posted by issybird
 My preference these days is not to download/strip/backup, but just to let my purchases download to my Kobos. However, when a price is cheaper at Kindle, I still don't price match as it doesn't seem worth the potential nuisance of dealing with Kobo CS, nor the exposure of not getting the matching credit when a book is very much more expensive at Kobo.
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