Thread: Forma Forma issues
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Old 11-15-2019, 09:40 PM   #6
davidfor
Grand Sorcerer
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
One problem I have found with covers, is that the "hinge" part stretches and the front doesn't moves and the magnet doesn't line up properly. The cheap cover I had on my Aura H2O was particularly bad. Unless I carefully lined it up, the device didn't go to sleep.

My suggestions would be:
  • Reboot the device every few days. It could be a rogue background process.
  • Take it out of the cover for a while and rely on the auto sleep.
  • Manually reinstall the current firmware. There have been some issues over the years that this seems to solve. It shouldn't help, but it seems to.
  • Do a factory reset.

Other than that, it is talk to Kobo and get it replaced.
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