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4691mls · 11-12-2019, 10:18 PM

I had been using my reader earlier this evening, set it aside for a little while, went back to it and tried to open a library book, got an error message that I needed to authorize Adobe. So I turned on WiFi and reentered my Adobe ID.

Then I tried to open the book again and got a message about a missing token and that I needed to download the book directly from the library. Tried all four of my other library books and got the same message - even on the book I had been reading a little while earlier.

Tried a restart just in case but nothing changed.

So I logged into the library and redownloaded all the books. Now I have a second copy of each. I can open both copies, the original ones still have any bookmarks and highlights I had made.

Has this happened to anyone else?

11-12-2019, 10:18 PM	#1
4691mls Wizard Posts: 2,776 Karma: 30081762 Join Date: Jan 2012 Location: US Device: ALL DEVICES ARE STOCK: Kobo Clara, Tolino Shine 2, Sony PRS-T3, T1	Have you had to reauthorize your reader? I had been using my reader earlier this evening, set it aside for a little while, went back to it and tried to open a library book, got an error message that I needed to authorize Adobe. So I turned on WiFi and reentered my Adobe ID. Then I tried to open the book again and got a message about a missing token and that I needed to download the book directly from the library. Tried all four of my other library books and got the same message - even on the book I had been reading a little while earlier. Tried a restart just in case but nothing changed. So I logged into the library and redownloaded all the books. Now I have a second copy of each. I can open both copies, the original ones still have any bookmarks and highlights I had made. Has this happened to anyone else?