The "special treatment" concerns the special services that Amazon provides for the Big Five publishers at a price that no indie publisher can afford or is allowed to use. This means that, for the Big Five, their books will always be formatted, presented and sold according to a higher quality standard than other publishers that don't qualify for their "special treatment". And, before you ask, I don't know what the special services are because they're never broadcast on the Web and seems to be a well-kept Kindle secret -- you could try asking Hitch about that side of it.
Last edited by slowsmile; 11-05-2019 at 03:17 AM.
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