|
Something similar happened to me. In my case my kindle is the paperwhite 2019 10th and I bought it in January.
I advise you to connect the kindle online and try calling the technical service they can access your kindle and see the status.
Something similar has happened to me, in my case without using just suspend and turn on a bit without reading just letting it be suspended already consumed 1%.
I called amazon and apparently they can access the kindle and review it internally and they replied that it was defective and they have sent me a new one, this week it comes to me.
Anyway I am very angry that I am reading and the kindle is suspended all the time in my case there is no way to make it not be suspended. I have already called amazon asking that I can choose and time when it has to be suspended but I don't know why they did it that way.
|