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celinego · 10-28-2019, 05:38 AM

[/QUOTE=JSWolf;3908876]If you don't care to listen and try what we say, then hy should we try to help you?[/QUOTE]

Ouch! If I don't care to listen? I have listened, tried and responded to everything suggested, including telling you several times that I CAN email a RAR/Zip file via my webmail/emClient and it arrives (to my webmail/emClient). And that I can't send a RAR/ZIP file OUT from Calibre because it automatically wants to convert all files to mobi before sending, and if I decline this, it simply cancels the send. So the last time you asked me that, I replied nope, sent mobi files, because I assumed you'd already read what I'd said about sending RAR/ZIP.

[/QUOTE] I've emailed some eBooks to a friend via Gmail and they did not work. When I used ZIP or RAR to send, they sent no problem.[/QUOTE]

Well, mine is working with my gmail. I've sent mobi files to my own kindle and three different friends' kindles, from Calibre, via gmail, and all have arrived on their kindles. I did have to remind them though to add my gmail address to their PDOCS safe sender list on their Amazon account first though.

[/QUOTE] So just try it. You ISP is not going to make it so eBooks are allowed to be sent. Now if you sent the ZIP or RAR file and that failed, then I would go to your ISP and say there is a problem. But for now, there is no proble that they will fix.
.[/QUOTE]

I have tried it and reported back on it. My ISP have been allowing me to send ebooks for 3 years till a fortnight ago. I also said when I first contacted my ISP and they were looking into it. And that I'd called them back for an update and was told there was a problem with the server which they're trying to fix.

So where have I not listened? I'm very grateful for all suggestions and DO try them all, including uploading logs ... and some of my own including reinstalls of emClient, even changing it from POP3 to IMAP and back again, using different outgoing ports, different security checks etc, because I want the problem fixed. For now, it's fixed using gmail but this is slower than via my ISP directly.

And to get the problem fixed, or at least try and pinpoint exactly what the problem is to fix, I DO listen and I DO try. I'm sorry if you think my best efforts aren't good enough. I'll understand if you don't want to help any further and thank you for your suggestions so far (all of which I HAVE tried, unsuccessfully).

10-28-2019, 05:38 AM	#46
celinego Connoisseur Posts: 54 Karma: 10 Join Date: Feb 2017 Device: Kindle 7; Kindle Fire HD10; iPhone6s; Windows 10 HP Pavilion; Nexus 7	[/QUOTE=JSWolf;3908876]If you don't care to listen and try what we say, then hy should we try to help you?[/QUOTE] Ouch! If I don't care to listen? I have listened, tried and responded to everything suggested, including telling you several times that I CAN email a RAR/Zip file via my webmail/emClient and it arrives (to my webmail/emClient). And that I can't send a RAR/ZIP file OUT from Calibre because it automatically wants to convert all files to mobi before sending, and if I decline this, it simply cancels the send. So the last time you asked me that, I replied nope, sent mobi files, because I assumed you'd already read what I'd said about sending RAR/ZIP. [/QUOTE] I've emailed some eBooks to a friend via Gmail and they did not work. When I used ZIP or RAR to send, they sent no problem.[/QUOTE] Well, mine is working with my gmail. I've sent mobi files to my own kindle and three different friends' kindles, from Calibre, via gmail, and all have arrived on their kindles. I did have to remind them though to add my gmail address to their PDOCS safe sender list on their Amazon account first though. [/QUOTE] So just try it. You ISP is not going to make it so eBooks are allowed to be sent. Now if you sent the ZIP or RAR file and that failed, then I would go to your ISP and say there is a problem. But for now, there is no proble that they will fix. .[/QUOTE] I have tried it and reported back on it. My ISP have been allowing me to send ebooks for 3 years till a fortnight ago. I also said when I first contacted my ISP and they were looking into it. And that I'd called them back for an update and was told there was a problem with the server which they're trying to fix. So where have I not listened? I'm very grateful for all suggestions and DO try them all, including uploading logs ... and some of my own including reinstalls of emClient, even changing it from POP3 to IMAP and back again, using different outgoing ports, different security checks etc, because I want the problem fixed. For now, it's fixed using gmail but this is slower than via my ISP directly. And to get the problem fixed, or at least try and pinpoint exactly what the problem is to fix, I DO listen and I DO try. I'm sorry if you think my best efforts aren't good enough. I'll understand if you don't want to help any further and thank you for your suggestions so far (all of which I HAVE tried, unsuccessfully). Last edited by celinego; 10-28-2019 at 05:46 AM.