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I recall many users really boinking up their Fire tablets trying to install the Kindle app. The Kindle app is baked in to the Fire tablets, and isn't "installed" in the normal way. You can't remove it or install it. It's already there. Trying to install the app caused major problems for some users, and they would find their way to the Amazon forums looking for help.
The newer Fire have other issues as well that some users don't like. Alexa for example, can be "disabled" but not removed. There was a lengthy discussion about it turning back on with no user input, everything an update was applied.
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