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One thing I think is wrong for the library to do is have automatic borrows. The borrows should be manual and if the person misses the window to borrow, then so be it. It then means that the next person on the wait list gets it sooner.
Automatic borrowing means it gets borrowed even if the person borrowing it doesn't have time to read it. If I have 4 books out with a 3-week borrow, I doubt I'd have time for a 5th. But with automatic borrow, I get that 5th book even if I don't read it. I just leave it and eventually it goes to someone else. But in 2 days it would go to someone else instead of 3-weeks.
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