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Old 10-21-2019, 02:29 PM   #4
ottdmk
Wizard
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Posts: 1,221
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Join Date: Feb 2012
Location: Ottawa, Ontario, Canada
Device: Kobo Libra 2, Lenovo Tab M10 FHD Plus, Lenovo Tab M9
I've dealt with Kobo on several customer service matters over the years. The biggest was my relatively new Aura HD, which stopped charging. I found Customer Service quite straightforward to deal with and very helpful. I have yet to have a negative experience with them.
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