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Blue Note · 10-21-2019, 11:36 AM

I'm curious how your shopping experience with Kobo Rakuten was, if you made one. Unfortunately, my wife's experience was very negative. After purchasing an ebook reader, after 72 hours it had not yet been shipped and, at our request for explanations, they replied that we would have to wait two more working days. I found their attitude very rude and we canceled the order. We are awaiting the refund of the sum but still no news from Rakuten. What is your experience?

10-21-2019, 11:36 AM	#1
Blue Note Never Call Your Broker On Posts: 3 Karma: 10 Join Date: Oct 2019 Location: Europe Device: Kobo Aura	Kobo Rakuten experience. I'm curious how your shopping experience with Kobo Rakuten was, if you made one. Unfortunately, my wife's experience was very negative. After purchasing an ebook reader, after 72 hours it had not yet been shipped and, at our request for explanations, they replied that we would have to wait two more working days. I found their attitude very rude and we canceled the order. We are awaiting the refund of the sum but still no news from Rakuten. What is your experience?