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Old 10-20-2019, 10:30 PM   #10
JSWolf
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Posts: 79,796
Karma: 146391129
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by ginger_rocket View Post
In case anybody comes across this thread:

I'm on Ubuntu 19.04 and found that plugging my AURA ONE into one USB port didn't work where another USB port did work.
* Try all your USB ports! *

Other things it could be:
* Wrong cable (blows my mind that this matters.) You must use the cable that came with the KOBO. There are replacements on Amazon. YMMV.
Trust me when I say you do not need to use the cable that came with your Kobo. I don't even know where the Kobo micro USB cable is. It's someplace, but not worth trying to find. I've used many other micro USB cables and all worked no problem. One difference is I've been using my Kobo with Windows since November 30, 2014.
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