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Old 10-14-2019, 01:59 AM   #20
SusanReads
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Posts: 216
Karma: 1228988
Join Date: Sep 2019
Location: The Netherlands
Device: Kobo Libra 2, Kobo Clara BW
Quote:
Originally Posted by BionicGecko View Post
Hello all,

Coming back to you again for advice. I received the replacement for my Oasis 3, and as I have until November to return the previous one, I held onto it for the sake of comparing the two.

Now, the new one is different, but I can’t say it’s better. With the brightness off, the two screens are identical. When it’s on, the new one has a more yellow tinge, even with the warmth turned off. It’s also “flatter”, i.e, the text pops out less, seems to have slightly lower contrast. The screen appears a bit more uniform (fewer isolated “blotches” of uneven brightness), but it does have a gradient like the first one, maybe a bit less pronounced on the brightness side, but with a more obvious colour shift.

I’m not putting pictures because I realized I can’t trust my phone - putting them size by side, the one on the left always seems to have the worst gradient, regardless of which one it is.

Now I spent the last week trying both and I can’t make up my mind as to which is better; I’m tempted to send both of them back, but I’m afraid that if they do send a replacement, it will be the same thing again.. Maybe they’re all the same, and it’s just me being too picky? Although I don’t remember being bothered by this on my (now gone) PW3.

For those of you who did send back a device several times, did you experience a change in service quality or tone from Amazon? Am I being unreasonable?
My new Oasis 3 has a slight gradient as well. Now it is something I can live with, even though it does bother me right now (I keep seeing it). I have ordered a second one to see how the lighting is on that one and I will keep the best one. (I think I can make peace with my current screen if I see that another device has a worse gradient or weird color hue.)

Now I for one would be quite annoyed if both deviced weren't what I'd hoped. So perhaps try one more time and then choose the best and be done with it?
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