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Old 10-14-2019, 12:04 AM   #12
meeera
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Posts: 5,836
Karma: 68407974
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Quote:
Originally Posted by pocket_rocket View Post
This was brand new. Screen protector in place, new sealed usb cord, seal on box,etc. Only way it starts is if it sits for some time and battery drains. Hook to power and up it comes. Recently came on and it updated. I rebuilt the library and was just logging into pocket when it froze. Tried all the listed steps to no avail. I’ve factory reset twice and still no joy. No help from kobo and none from seller. Not sure what to do with it.
If it's DOA and the ebay seller isn't playing ball, file a dispute.
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