Thread: Kobo Clara HD stuck on loading screen
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Old 10-13-2019, 02:44 AM   #4
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by n8thegr8 View Post
The LED does not appear to do anything when I press the button. Thanks for the suggestions but nothing I do changes the “restore” screen or whatever it is called. No amount of pressing the power button turns it off.
Firstly, holding power button down for 15-20 seconds will force the device to turn off. It does not do a clean shutdown, so the screen will not change. The only change you will see is that if the screen light is on, it will turn off.

Secondly, the hole in the power button is just to allow the power LED to be seen. It isn't a reset button.

Did you follow @DNSB's instructions completely? All of the steps are important. If you don't do them all properly, it won't work.
Quote:
Another thing I’ve tried since I posted is that I did pop open the Kobo and plug the memory card into my computer (Windows) and it said it was unreadable.
The SD card has multiple partitions. Windows doesn't handle this properly and will always state it has problem and offer to reformat it. DO NOT do that.
Quote:
I put it back in the kobo without modifying anything on the memory card but I wonder if this means that my memory card is corrupted. I’ve requested a Clara HD sd card image in another thread that I think I might try.
I have sent you a PM with the link to the image.
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