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DNSB · 10-13-2019, 01:06 AM

I take it you are wanting to try the manual factory reset procedure? Did the LED do anything while you trying to trigger a reset?

Charge your ereader for a couple of hours -- you can leave it plugged in after the charging time.
Press and hold the power button for 15-20 seconds to force your Clara HD to power off.
If you unplugged your ereader in step 1, plug your Clara HD into a power source (your computer or an USB charger)
Press and hold the power button for up to 30 seconds.
Once you see the restoring screen, you can release the power button.

10-13-2019, 01:06 AM	#2
DNSB Bibliophagist Posts: 46,391 Karma: 169098492 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos	I take it you are wanting to try the manual factory reset procedure? Did the LED do anything while you trying to trigger a reset? Charge your ereader for a couple of hours -- you can leave it plugged in after the charging time. Press and hold the power button for 15-20 seconds to force your Clara HD to power off. If you unplugged your ereader in step 1, plug your Clara HD into a power source (your computer or an USB charger) Press and hold the power button for up to 30 seconds. Once you see the restoring screen, you can release the power button.