View Single Post
Old 10-06-2019, 07:30 PM   #1
Cootey
Absentminded Reader
Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.Cootey ought to be getting tired of karma fortunes by now.
 
Cootey's Avatar
 
Posts: 1,336
Karma: 7440829
Join Date: Apr 2017
Device: Kobo Mini, Libra Colour & Elipsa; Kindle Paperwhite 3 & 4; iOS apps
Question FIXED!! Kobo Aura One not mounting on Mac. 4.18 Issue?

I'm not ready to give up my KA1 just yet. It's my favorite ereader. I'm hoping somebody has a quick fix for this.

My KA1 charges fine. The USB port is fine. But I have a hard time getting it to mount on my Mac. Before 4.18, sometimes it worked, sometimes it showed up in the USB chain, but wasn't mounted, and sometimes nothing I did got it to mount. This would suggest a Mac problem, except that my daughter's Clara HD mounts with no issues whatsoever.

Right now, my KA1 is plugged into the USB port on my Mac and charging, complete with glowing orange light, but it doesn't mount on my Mac. I suspect it's a problem with the latest updates. Under 4.17 I started experience spotty mounting. Since upgrading to 4.18, I can't get it to mount at all. But maybe something else is going on?

1. Has anybody else encountered this problem? Is there a fix?
2. What could be causing this problem if it is update related?
3. Why would the KA1 charge fine, but not be able to mount when the Clara HD has no issues under the same setup and firmware?

Here's what I've done so far.
1. Cold booted the KA1
2. Rebooted the Mac
3. Disconnected the USB hub and reconnected it.
4. Connected the KA1 directly to the Mac's USB port

Nothing is working.
I'm trying it on a different Mac next, but in the meantime, maybe you've heard something about this? As much as I like the new changes, I may have to downgrade to get my KA1 functional again.

Last edited by Cootey; 10-19-2019 at 06:34 PM. Reason: Edited because the issue is resolved 10/19
Cootey is offline   Reply With Quote