Thread: Clara HD Having Issues With Books
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Old 10-02-2019, 04:23 AM   #5
MorganM
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Posts: 563
Karma: 1089963
Join Date: Feb 2011
Location: Australia
Device: Kobo Libra H2o
Quote:
Originally Posted by davidfor View Post
How did you do the factory reset? And what firmware versions are involved? Starting with firmware 4.15.x, the factory reset from the setting doesn't wipe the device completely. If the issue is in the firmware, you need to do a manual factory reset. See https://help.kobo.com/hc/en-us/artic...-Kobo-Clara-HD for details.

And from your first post, I haven't seen anything like that except where the book was very badly constructed, or the database was corrupted badly. What you have done should have fixed the latter. And, unless the books all came from the same publisher or author, I wouldn't have expected there to be problems like for a set of books like this.

It might help to know what the books are. We might be able to see an issue with them. But, try the manual factory first. Hopefully that will solve it.
As per what I said in my OP and my previous post I have done a factory reset. I go in to settings, press reset and the kobo resets and restarts. The firmware is up to date.
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