Thread: Clara HD Having Issues With Books
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Old 10-02-2019, 02:45 AM   #4
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by MorganM View Post
I said in my OP I did a factory reset.
How did you do the factory reset? And what firmware versions are involved? Starting with firmware 4.15.x, the factory reset from the setting doesn't wipe the device completely. If the issue is in the firmware, you need to do a manual factory reset. See https://help.kobo.com/hc/en-us/artic...-Kobo-Clara-HD for details.

And from your first post, I haven't seen anything like that except where the book was very badly constructed, or the database was corrupted badly. What you have done should have fixed the latter. And, unless the books all came from the same publisher or author, I wouldn't have expected there to be problems like for a set of books like this.

It might help to know what the books are. We might be able to see an issue with them. But, try the manual factory first. Hopefully that will solve it.
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