Sent to Mary Keating
mkeating@bn.com
Hello Mary:
I hope you are doing well. I am fine and enjoying life. I have been trying to discern what the future of the Barnes and Noble Nook and the Nook Books will be ever since Barnes and Noble went private. I was an early adopter of the Nook devices, and I request that your new Chairman James Daunt announce a decision on the future of Nook devices and ebook sales at Barnes and Noble. I am sure he is busy, but Nook owners need to know what to do. Unfortunately, I believe the majority of nook owners assume the Nook is dead, and that we should write off our losses and migrate to the Amazon Kindle. I think it would be kind and show a lot of respect if Mr. Daunt would just come out and tell us what his plans are for the Nook. I have always preferred the Nook devices to Kindle, but I can not deny the many advantages Kindles and Amazon seem to offer. Please, tell us where your commitment for the future is, and either commit to Nook or let it pass into history. If Barnes and Noble can not commit to a full and robust future for the Nook, please transfer the previous ebook purchases to another platform, or allow registered Nook users to back up their purchases on their personal computers. I have not purchase a nook ebook at Barnes and Noble in a long time because of uncertainty. I drive by a Barnes and Noble store every day, and I would be happy to purchase my paper books there in the future if Barnes and Noble is decisive and fair to Nook customers.
Sincerely,
Tomk2
Trying to find an email address to send something to B&N is a little challenging. And I do not expect a prompt reply. But somehow I think this question is on more minds than my own, and I think it would be helpful if it were answered. Or I am completely off base, and other Nook owners don't share my concerns. Which is it?