Quote:
Originally Posted by Deskisamess
The problem is when certain items or brands don't show up in a search, even though Amazon does have them. I've had that happen often enough, and end up using another search engine in a browser, just to find the items on Amazon.
If you assume Amazon is giving you correct search results, and you don't see the exact item/brand you're looking for so you buy another brand, when all along the correct item is there, just hidden from search results, that's wrong.
Calling customers stupid or weak isn't right.
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I have found that Amazon's search is not especially different than Google or Bing or any search software used by other companies in that the results depend on the use of the search words, even the reverse of 2 words could give a different result.
The idea that Amazon 'carries' lots of different items warrant its use. e.g I tried to get a replacement wash basin filter insert from Home Depot & Lowes as both are "local" & nearby. Problem is both stores did not have what I wanted as anything above 1 1/2 gpm is a special order item as it was 'not in stock'. Amazon had the item, in fact, I was able to get a 3 gpm filter as I might as well order it from Amazon with free shipping instead of the local outlets.
I have been doing a "search" for 4g flip phones because of another poster's true comment about the demise of 3g usage for flip phones. Google, Amazon, Verizon & Bing results are different when searching for "flip phones" & "basic phones" even if both terms apply to the same things, mostly, depending on the sellers.
Walmart's search is even worst as Walmart often claims that there is "1 available" for an item when going to the store, none exist.