Quote:
Originally Posted by cfrizz
Quite honestly, it doesn't matter how Amazon might or might not rig search results. They carry just about every brand under the sun. It is up to the user to decide what they want.
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It doesn't matter if they carry just about everything if it can't be found without a lot repeated searches trying to guess the exact incantation to make it show up in the results at all.
Often the brand and model name are not enough.
Quote:
Originally Posted by Deskisamess
The problem is when certain items or brands don't show up in a search, even though Amazon does have them. I've had that happen often enough, and end up using another search engine in a browser, just to find the items on Amazon.
If you assume Amazon is giving you correct search results, and you don't see the exact item/brand you're looking for so you buy another brand, when all along the correct item is there, just hidden from search results, that's wrong.
Calling customers stupid or weak isn't right.
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