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Sam,
I am thoroughly disappointed in how this update was handled. The fact that you knew people’s libraries would be wiped out & still allowed the update to be released is inexcusable. You need to man up & take the blame...not pass it off on your team. I personally have no trust in anything you say now..
I wouldn’t mind paying a one-time fee for an upgrade, but I definitely will not pay a subscription for an app that I already paid for....especially considering how this fiasco was handled. I will find another way to handle my library now.
I might only be one customer, but from the looks of the App Store reviews There are others who are very upset with the way this was handled.
I wish you good luck in trying to earn back your customers trust...so far you haven’t done such a good job.
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