Quote:
Originally Posted by samcohen
This mistake was my fault. I knew that it wiped my own library on a test flight and after mentioning it to the team we simply could never get it fixed. I didn’t choose to release this update yet but my development team decided to push it without asking me if I thought it was ready. Overall still my fault because I should have made it clear that we were not ready even though they seemed to think so.
My heart sank reading how upset people are about losing their books. I should have realized how important this was. I keep such a small library it didn’t matter to me when I lost the books I simply redownloaded them.
The subscription model is sort of a negligible price and is only going to be $.99 a month which is less than a can of soda from a vending machine. I think this is very reasonable and most will end up joining us.
We are doing our best to right our wrongs. We cannot currently roll back to the old version because the old version is from Xcode 9 so apple has rejected it.
Let me know if there is anything we can do to make things right.
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As I mentioned above, the best thing you could do would be to put out a decent, free upgrade, that shows not only that the bugs are fixed but that you are, in fact, planning and doing new development.
Then, tell folks that going forward there would be iOS/system compatibility upgrades of that version for free but that any new features would require subscribing.
I have seen several iOS apps take this approach and it seems reasonable to me. Current buyers/owners get to see that you are actually doing development and new users are safe buying the one time payment version as you will keep it viable going forward. Subscribers get to see and use new features and you get a new, consistent revenue stream.
Edited to add: This also means, btw, that the developer has a clear incentive to provide useful features to induce current non subscribed users to subscribe. Otherwise there is a lot of promising but not necessarily much delivering or delivering on things people really want.