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Originally Posted by Terisa de morgan
When was the announce of the new developer done? I mush have missed it.
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Changing of the guard - 6/29/2019, it's one of the sticky notes.
The good news is that it actually went a lot faster than it has in the past, so there have been some improvements. I was able to download some 3700 in less than an hour, which is a lot quicker than it took last time I had to download all my books.
I do think that the new developer can improve his communication skills a bit and learn how to manage customer. A little advance notice on what changes he plans, why they are needed and when they will occur would have gone a long way to improve the reaction. Of course, if he's never had to manage customers or programing projects, it's a skill one learns over time.