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Old 09-17-2019, 10:24 PM   #2
DNSB
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Quote:
Originally Posted by eabx4 View Post
Hello,

I am new to the post and really struggled to post this (much less get it in the right place).
Anyway, I bought a new Fire tablet to replace an older one and the new one is not recognized at all by Calibre.
The old one still connects seamlessly and I cannot figure out what the problem is with the new one.

The output of the Debug Detection is below:
Spoiler:

calibre 3.48 [64bit] embedded-python: True is64bit: True
Windows-10-10.0.18362-SP0 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.18362')
Python 2.7.15+
{'device_version': u'1.0',
'friendly_name': u'',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Amazon',
'model_name': u'Fire',
'protocol': u'MTP: 1.00',
'serial_number': u'G0W117089287F3KP',
'storage': [],
'type': 'media player'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{5D410075-DAE5-11E7-97B4-806E6F6E6963}': [{'broadcast': u'127.0.0.1', 'addr': u'127.0.0.1', 'netmask': u'255.255.255.255'}], '{0790B216-70C7-4E89-897D-265A0DD366A1}': [{'broadcast': u'192.168.0.102', 'addr': u'192.168.0.102', 'netmask': u'255.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None
The " 'storage': []," line in your post says that there no available storage on your Kindle Fire. Are you sure it is is MTP mode and not USB charging mode? Can you see the storage on your Kindle Fire in Windows File Explorer?
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