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Old 09-16-2019, 10:07 AM   #10
ratinox
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Posts: 774
Karma: 10000000
Join Date: Oct 2016
Location: Somewhere in Time
Device: Forma, iPad Mini
Quote:
Originally Posted by Barbara1955 View Post
Walmart gives 15 Days. But my last Kobo was past that. I had to contact Kobo CS explain the problem ship them the device Start to finish 10 days later I had New Kobo.
Being one (the?) recently experiencing difficulties dealing with Kobo "Customer Care".... I'm at (checks notes) 28 days and counting since initiating my return with neither a Kobo Forma 32GB nor my refund although the refund should be coming within the next week or so assuming Kobo don't screw up yet again. Walmart do not carry the 32GB models so that's not an option for me.
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