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Faeryink · 08-30-2019, 10:27 AM

Hi,
Is it possible that the HDMI cable is loose, and maybe getting a new cable to see if this fixes the issue. I had something similar and found that cable kept falling out after a month or two of use.
Eventually, I opted for a non-cable solution using splashtop streamer (uses wifi connection) but it is at a lower resolution. For me it worked out as I was mainly working with text. It works with Windows and Mac OS, and I can use touch input and keyboard (connected via bluetooth). So I place my onyx Max 2 Pro (4 GB RAM version) on top of my bluetooth keyboard and its like a little laptop. Personally, I don't like cables so this works for me, but the price is that you require wifi connectivity and lower resolution. It maybe a work around until you can find the source of your HDMI issues.
Goodluck!!

08-30-2019, 10:27 AM	#2
Faeryink Zealot Posts: 110 Karma: 21606 Join Date: Nov 2018 Device: Onyx Boox Max 2	Hi, Is it possible that the HDMI cable is loose, and maybe getting a new cable to see if this fixes the issue. I had something similar and found that cable kept falling out after a month or two of use. Eventually, I opted for a non-cable solution using splashtop streamer (uses wifi connection) but it is at a lower resolution. For me it worked out as I was mainly working with text. It works with Windows and Mac OS, and I can use touch input and keyboard (connected via bluetooth). So I place my onyx Max 2 Pro (4 GB RAM version) on top of my bluetooth keyboard and its like a little laptop. Personally, I don't like cables so this works for me, but the price is that you require wifi connectivity and lower resolution. It maybe a work around until you can find the source of your HDMI issues. Goodluck!!