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Old 08-25-2019, 09:04 PM   #5
thatsmyfish
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thatsmyfish began at the beginning.
 
Posts: 25
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Join Date: Jan 2018
Device: Kindle Voyage, Kindle Oasis 1, Kobo A1, Kindle DX, Kindle 1
So as followup, the screen dimness was even when warmth was turned off. I called customer support and got someone who clearly didn’t believe there were any variances in the units. I brought it to an Amazon Book store and their sample unit was much brighter and very white, while mine was dimmer and more yellow. Not my first rodeo. I’ve gone through multiple units before of prior kindles until I got a good one. Paperwhite 1 was the only model where I couldn’t find a good one.

Both salespeople looked at mine and independently told me it was clearly inferior to the sample unit, so nice to know it wasn’t just me. I’ll update when I get the replacement Tuesday.
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