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I wonder if B&N might not be better off with super-mega regional stores that are destination stores. Have a childcare area with professional childcare staff so parents can book and toy shop; have a similar pet care area.
Include a special dining area for members only that is open for special events with cookbook authors or local chefs preparing signature dishes from cookbooks along with tie-ins to other fiction and nonfiction books.
There are other things that could be done that could make a super-mega regional store a destination place.
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